Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for choosing Metro88.store.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

During peak periods, processing times may be extended.

Estimated Delivery Times

United States: 5–15 Business Days

Canada: 7–18 Business Days

United Kingdom: 5–12 Business Days

Europe: 7–15 Business Days

Australia & New Zealand: 7–18 Business Days

International Locations: 10–25 Business Days

Delivery times are estimates only and may vary.

Shipping Fees

Shipping costs are calculated during checkout based on destination, package size, and shipping method.

Promotional free shipping may be available on selected orders.

Tracking Information

Customers will receive tracking information via email once the order has shipped.

Tracking updates may take up to 72 hours to appear.

Customs & Import Duties

International customers may be responsible for customs duties, taxes, and import fees imposed by their local authorities.

These charges are the responsibility of the customer.

Delays

Metro88.store is not responsible for delays caused by:

  • Customs inspections

  • Weather conditions

  • Carrier disruptions

  • Natural disasters

  • High seasonal demand

Lost Packages

If your package appears lost, please contact support@metro88.store and we will assist in investigating the shipment.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

Orders shipped to incorrect addresses supplied by customers may not qualify for refunds.